Terms & Conditions – Yumix

Introduction

Welcome to Yumix. By accessing our website, using our services, or placing an order with us, you agree to comply with and be bound by the terms and conditions outlined below. These terms govern your use of our platform, products, and services. If you do not agree with any part of these terms, we kindly ask that you refrain from using our services.

Use of the Website

Yumix provides its platform for the purpose of browsing our food offerings, placing orders, booking catering services, and engaging with our content such as blogs, promotions, and recipes. You agree to use our website in a lawful, respectful, and responsible manner. You must not misuse the website or interfere with its operation in any way. Any attempt to gain unauthorized access to our servers, disrupt service, or post harmful content will result in termination of your access and possible legal action.

Orders and Payments

When placing an order through our website or partnered platforms, you confirm that all information provided is accurate and up-to-date. This includes your contact details, delivery address, and payment information. Once an order is confirmed, you will receive an email or SMS confirmation from Yumix. All prices listed are in [Your Currency] and inclusive of applicable taxes unless stated otherwise. We reserve the right to modify pricing or menu items at any time without prior notice. Payment must be completed before an order is fulfilled. Yumix is not responsible for issues arising from incorrect user input or failed transactions due to bank errors or third-party payment systems.

Delivery and Cancellations

Our delivery service aims to be prompt and efficient, but delivery times may vary depending on your location, order volume, traffic, and weather conditions. While we strive to ensure on-time delivery, Yumix is not liable for delays beyond our control. If you wish to cancel your order, you must notify us immediately after placing it. Once food preparation begins, cancellations may not be possible. In such cases, refunds are issued at our sole discretion.

Refunds and Returns

Customer satisfaction is a priority at Yumix. If you receive an incorrect or unsatisfactory order, please contact us within 24 hours with proof (photo or receipt) and a brief explanation. Our team will investigate the matter and, if found valid, may offer a replacement or refund. We do not accept returns of food items due to health and safety reasons.

Promotions and Offers

Yumix occasionally runs promotions, discounts, and loyalty programs, either online or in-store. These offers may be subject to specific terms, expiration dates, and eligibility conditions. Yumix reserves the right to modify or withdraw any promotional offer at any time without prior notice. Misuse of promotions or attempts to exploit the system may result in order cancellation and restriction of future use.

Intellectual Property

All content found on the Yumix website including text, images, logos, menus, and digital assets is the intellectual property of Yumix or its content suppliers. Unauthorized reproduction, copying, or distribution of any part of this website for commercial purposes without prior written consent is strictly prohibited. Yumix reserves all rights not expressly granted in these Terms & Conditions.

User-Generated Content

We may allow users to submit reviews, ratings, comments, and media. By submitting any such content, you grant Yumix a non-exclusive, royalty-free license to use, reproduce, and share this content on our platforms and promotional materials. You are responsible for ensuring that your submissions are respectful, accurate, and do not violate any laws or third-party rights.

Limitation of Liability

While we make every effort to ensure the accuracy and quality of our service, Yumix is not liable for any indirect, incidental, or consequential damages that may arise from the use of our services or website. This includes, but is not limited to, technical issues, delays, third-party service disruptions, or food-related sensitivities. Users are encouraged to disclose allergies and dietary restrictions at the time of order.

Termination

Yumix reserves the right to suspend or terminate user access to its services at any time, with or without notice, if any part of these Terms is violated. Such termination may also result in the deletion of your account or cancellation of pending orders without compensation.

Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in law, services, or operational policies. The latest version will always be available on our website. Continued use of our platform after changes are published constitutes acceptance of the updated terms.

Contact Us

If you have any questions or concerns regarding these Terms & Conditions, feel free to reach out to our support team. We’re here to help you.
Email: support@yumix.com


Address: [Insert Your Business Address Here]